{"id":1159,"date":"2020-12-16T16:14:33","date_gmt":"2020-12-16T16:14:33","guid":{"rendered":"https:\/\/shop.winandoffice.com\/?page_id=1159"},"modified":"2023-12-01T09:26:35","modified_gmt":"2023-12-01T08:26:35","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/winandoffice.com\/fr\/warranty-policy\/","title":{"rendered":"Politique de garantie"},"content":{"rendered":"
\n
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1. Les droits de garantie l\u00e9gaux s'appliquent.<\/p>\n

2. Le client est pri\u00e9 de v\u00e9rifier imm\u00e9diatement apr\u00e8s la livraison si l'article est complet et s'il pr\u00e9sente des d\u00e9fauts \u00e9vidents, et de nous faire part de ses \u00e9ventuelles r\u00e9clamations dans les plus brefs d\u00e9lais. Si le client ne respecte pas cette disposition, cela n'a aucune incidence sur ses droits l\u00e9gaux \u00e0 la garantie.<\/span><\/p>\n

3. Seules nos propres informations et la description du produit par le fabricant sont consid\u00e9r\u00e9es comme un accord sur la qualit\u00e9 de l'article, \u00e0 l'exclusion de toute autre publicit\u00e9, promotion publique et d\u00e9claration du fabricant.<\/p>\n

4. La p\u00e9riode de garantie est valable \u00e0 vie. Apr\u00e8s la livraison des marchandises, le client dispose de 30 jours pour obtenir gratuitement le remplacement des marchandises d\u00e9fectueuses. Pass\u00e9 ce d\u00e9lai de 30 jours, nous facturons des frais de traitement de 5 USD.<\/p>\n

5. Si le client refuse la livraison du vendeur pour des raisons autres qu'un d\u00e9faut majeur qui en limite fortement l'utilisation ou la rend impossible, alors que le vendeur a d\u00e9clar\u00e9 sa volont\u00e9 de s'y conformer, le client encourt la non-acceptation. L'acceptation de la livraison ne peut \u00eatre refus\u00e9e pour des d\u00e9fauts insignifiants.<\/p>\n

6. La garantie ne couvre pas les d\u00e9fauts dus \u00e0 une mauvaise utilisation, \u00e0 des composants du syst\u00e8me modifi\u00e9s contrairement aux bases contractuelles, \u00e0 l'utilisation de moyens organisationnels inad\u00e9quats, \u00e0 l'utilisation dans un environnement mat\u00e9riel ou logiciel ne r\u00e9pondant pas aux exigences sp\u00e9cifi\u00e9es dans le certificat de licence, \u00e0 une utilisation inhabituelle, \u00e0 des conditions d'exploitation ou \u00e0 des interventions dans le syst\u00e8me imputables \u00e0 des clients ou \u00e0 des tiers.<\/p>\n

7. Si une livraison est d\u00e9fectueuse, le vendeur peut choisir de rem\u00e9dier au d\u00e9faut (rectification) ou de livrer un article sans d\u00e9faut (livraison de remplacement). Dans ce dernier cas, le client est tenu de retourner la marchandise d\u00e9fectueuse \u00e0 la demande du vendeur, conform\u00e9ment aux dispositions l\u00e9gales.<\/p>\n

Octroi de droits dans un contrat de livraison de logiciels<\/strong>
\nLa clause 4.8 s'applique exclusivement aux contrats d'achat de logiciels conform\u00e9ment \u00e0 la clause 2.2.
\nAvec le paiement int\u00e9gral du prix d'achat, le client re\u00e7oit un droit non exclusif et illimit\u00e9 d'utiliser les biens dans la mesure accord\u00e9e dans le contrat. Les biens ne peuvent \u00eatre utilis\u00e9s simultan\u00e9ment que par un nombre maximum de personnes physiques correspondant aux biens achet\u00e9s par le client. L'utilisation autoris\u00e9e comprend l'installation du logiciel, son chargement dans la m\u00e9moire principale et son utilisation telle que pr\u00e9vue par le client. Le client n'a en aucun cas le droit de louer ou d'accorder une sous-licence pour les biens achet\u00e9s, de les reproduire publiquement ou de les rendre accessibles par c\u00e2ble ou sans fil, ou de les mettre \u00e0 la disposition de tiers \u00e0 titre on\u00e9reux ou gratuit.
\nLe client a le droit de cr\u00e9er une copie de sauvegarde du logiciel si n\u00e9cessaire pour assurer son utilisation future.<\/p>\n<\/div>\n<\/article>\n

\n
<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

1. Les droits de garantie l\u00e9gaux s'appliquent. 2. Le client est tenu de v\u00e9rifier l'int\u00e9gralit\u00e9 de la marchandise et les d\u00e9fauts apparents imm\u00e9diatement apr\u00e8s la livraison et de nous faire part de ses \u00e9ventuelles r\u00e9clamations dans les plus brefs d\u00e9lais. Le non-respect de cette obligation par le client n'a aucune incidence sur ses droits l\u00e9gaux \u00e0 la garantie. 3. Seul... <\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1159","page","type-page","status-publish","hentry"],"yoast_head":"\nWarranty policy - main<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/winandoffice.com\/fr\/warranty-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty policy - main\" \/>\n<meta property=\"og:description\" content=\"1. Statutory warranty rights apply. 2. The customer is asked to check the item for completeness and obvious defects immediately after delivery and to report any complaints to us as soon as possible. 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